Privacy Policy

We respect your privacy as much as Charlie respects a full treat jar.

This Privacy Policy describes how chompincharlie.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit, use, or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Types of information include:

  • Device information (browser, IP address, time zone, cookies).

  • Order information (name, billing/shipping address, payment info, email, phone).

  • Customer support information.

How We Use Your Information

We use your information to:

  • Provide and fulfill our services (order processing, shipping, returns).

  • Communicate with you.

  • Screen orders for fraud or risk.

  • Provide you with information or advertising relating to our products or services (if you’ve opted in).

Sharing Your Information

We may share information with service providers (like Shopify, payment processors, shipping partners) to help us provide our services.

Behavioral Advertising

We may use your information to provide targeted advertisements or marketing communications we believe may be of interest to you.

Your Rights

Depending on where you live, you may have the right to access, correct, update, or delete your personal information, and to opt out of targeted advertising. To exercise these rights, contact us at info@chompincharlie.com.

Data Retention

We keep your information only as long as necessary to fulfill the purposes above, unless a longer retention period is required by law.

Changes

We may update this Privacy Policy occasionally to reflect changes to our practices.