Shipping Policy

Orders are typically processed and shipped within 1–2 business days (excluding weekends and holidays).

During high-volume periods (holidays or new launch weeks) processing may take an additional business day or two.

We use real-time carrier rates at checkout based on order weight and destination.

• USPS Ground Advantage – 2–5 business days (primary service)
• USPS Priority Mail – 1–3 business days (upgrade option)
• UPS Ground – 1–5 business days (no PO boxes)

Delivery timeframes begin once the order has shipped.

FREE Economy Shipping on orders $30+ (before tax & discounts).

Free shipping applies to the 48 contiguous United States.

Alaska, Hawaii, U.S. Territories, and APO/FPO addresses do not qualify for free shipping, but we happily ship to them via USPS at real-time rates.

✅ We do ship to:

• PO Boxes
• APO / FPO / DPO military addresses
• U.S. Territories (PR, GU, VI, AS, MP)

These routes automatically ship via USPS, because UPS does not deliver to PO Boxes or military addresses.

You’ll receive a shipping confirmation email with:

• Your tracking number
• A link to follow the delivery

Tracking may take up to 24 hours to update after the label is created.

If your package is lost or arrives damaged, contact us within 7 days at:

info@chompincharlie.com

We will assist in filing a carrier claim. Packages marked as "delivered" by the carrier are not eligible for refunds.

Please double-check your shipping address at checkout.

If an incorrect or incomplete address is entered, the customer is responsible for any reshipment fees.

We currently ship within the United States only.